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Model City Roofing

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Jacksonville, FL


Model City Roofing

4.9
from 281 reviews
597%
41%
31%
21%
10%
I am super pleased with my new roof! The roofers were very professional and prompt. I especially would like to thank Ms. Lisa. She was extremely helpful. Her customer service was top tier. Thank you Model City Roofing for a phenomenal job!
Chateau Cali

What customers talk about

Professionalism & Conduct

99.1%229 mentions

Very professional, professional, extremely professional


Communication & Updates

97.6%126 mentions

great customer service, answered all my questions, helpful


Technical Knowledge & Expertise

100%86 mentions

thoroughly, knowledgeable, Quality work.


Courtesy & Friendliness

100%72 mentions

polite, friendly, very nice



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Recent reviews

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May 27, 2026

Drenna Heiser-Hollander

I found this company through a google search. They called back quickly and sent out someone the next day. Michael Taylor was the technician that came out, checked out my roof and emailed me a quote that was very reasonable. They were able to fix my roof leak within the week. Very pleased!

Response from owner

Thank you for your review and for choosing Model City Roofing for your roofing repair in Jacksonville. We are thankful for the opportunity. If you need anything else, give us a call!

May 27, 2026

May 5, 2026

Bart Fowler

It was a blessing for our church to do business with Model City roofing. Tyler Brooks was Professional, honest, prompt, no surprises, price changes. I would recommend him to anybody. I feel he is a great asset to the company. From the sales office through the completion of the job was good experience. Thanks to your company and Tyler for a job well done.

Response from owner

It means a lot that you trusted us with your church, and we truly appreciate you sharing this. We are glad Tyler took great care of you and delivered a smooth experience from start to finish.Thanks again for choosing Model City Roofing!

May 6, 2026

May 5, 2026

Matheo Yoel

Really nice and helpful staff.

Response from owner

Thanks for your 5-star review! We think so, too! 🙂

May 5, 2026

May 4, 2026

Maria Rodriguez

The job was completed to my total satisfaction, My rep Lisa Peeler was very attentive, The workers were very responsible and very polite.

Response from owner

That is great to hear! Thank you for the 5-star review. We're glad your roof replacement met your expectations. We strive for this experience each and every time. Thank you for choosing Model City Roofing!

May 4, 2026

April 29, 2026

Anna Alexander

Mike was prompt, friendly and most importantly was able to confirm that my roof is in great shape. We thought that there was something growing on the inside of the skylight but he confirmed it was insulation. Thank you, Mike.

Response from owner

We're glad Mike was able to give you peace of mind! We’re happy to hear everything checked out and that he helped clear things up with the skylight. We appreciate you choosing Model City Roofing!

April 29, 2026

April 25, 2026

Anne Mabry

I hired Model City Roofing to replace my roof for $8,500 after they had previously repaired about 1/4 of it the year before. Both times, the actual roofing work was solid. The crew did a good job, the roof looks much better, and they cleaned up well afterward. However, after the full roof replacement was completed, I received an unexpected invoice for an additional $1,700 labeled as “supplements.” This charge was never discussed, approved, or included in the original quote. When I questioned it by email, they tried to move the conversation to phone calls. I made it clear I wanted everything in writing, and after that, the requests for the additional payment stopped. So - the workmanship was good, but the surprise billing attempt raises concerns. If you use this company, make sure every cost is clearly documented and agreed to in writing before the work begins and be cautious about any “after-the-fact” charges.

Response from owner

We appreciate you taking the time to share this feedback. We’re glad to hear you were happy with the quality of the work and cleanup. Regarding the additional charge, we understand your concern. After reviewing this, supplements can sometimes be generated based on changes in scope or materials, but they should always be clearly communicated beforehand, in which we have guidelines in place to inform homeowners of that, so we will investigate what happened here. That’s something we take seriously, and we’re addressing this internally to ensure better clarity moving forward.

April 27, 2026


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Phone
+1 904-552-1009
Address
3830 Williamsburg Park Blvd # 7
Jacksonville, FL 32257
Hours
Monday00:00–23:59
Tuesday00:00–23:59
Wednesday00:00–23:59
Thursday00:00–23:59
Friday00:00–23:59
Saturday00:00–23:59
Sunday00:00–23:59
Service area
Jacksonville, FL