“I am super pleased with my new roof! The roofers were very professional and prompt. I especially would like to thank Ms. Lisa. She was extremely helpful. Her customer service was top tier. Thank you Model City Roofing for a phenomenal job!”
What customers talk about
Professionalism & Conduct
Communication & Updates
Technical Knowledge & Expertise
Courtesy & Friendliness
Browse reviews by topic
See all topicsCustomer Service & Experience
99.2% positive131 reviews
Reviews discussing customer service & experience.
Roof Replacement
99.1% positive109 reviews
Reviews discussing roof replacement.
Staff & Crew Performance
100% positive91 reviews
Reviews discussing staff & crew performance.
Project Management & Communication
97.4% positive38 reviews
Reviews discussing project management & communication.
Workmanship Quality
97% positive33 reviews
Reviews discussing workmanship quality.
Roof Repair
100% positive27 reviews
Reviews discussing roof repair.
Recent reviews
See all 281Drenna Heiser-Hollander
I found this company through a google search. They called back quickly and sent out someone the next day. Michael Taylor was the technician that came out, checked out my roof and emailed me a quote that was very reasonable. They were able to fix my roof leak within the week. Very pleased!
Response from owner
May 27, 2026
Bart Fowler
It was a blessing for our church to do business with Model City roofing. Tyler Brooks was Professional, honest, prompt, no surprises, price changes. I would recommend him to anybody. I feel he is a great asset to the company. From the sales office through the completion of the job was good experience. Thanks to your company and Tyler for a job well done.
Response from owner
May 6, 2026
Matheo Yoel
Really nice and helpful staff.
Response from owner
May 5, 2026
Maria Rodriguez
The job was completed to my total satisfaction, My rep Lisa Peeler was very attentive, The workers were very responsible and very polite.
Response from owner
May 4, 2026
Anna Alexander
Mike was prompt, friendly and most importantly was able to confirm that my roof is in great shape. We thought that there was something growing on the inside of the skylight but he confirmed it was insulation. Thank you, Mike.
Response from owner
April 29, 2026
Anne Mabry
I hired Model City Roofing to replace my roof for $8,500 after they had previously repaired about 1/4 of it the year before. Both times, the actual roofing work was solid. The crew did a good job, the roof looks much better, and they cleaned up well afterward. However, after the full roof replacement was completed, I received an unexpected invoice for an additional $1,700 labeled as “supplements.” This charge was never discussed, approved, or included in the original quote. When I questioned it by email, they tried to move the conversation to phone calls. I made it clear I wanted everything in writing, and after that, the requests for the additional payment stopped. So - the workmanship was good, but the surprise billing attempt raises concerns. If you use this company, make sure every cost is clearly documented and agreed to in writing before the work begins and be cautious about any “after-the-fact” charges.
Response from owner
April 27, 2026
Employee reviews
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Tell us what you need and Model City Roofing will get back to you.
- Phone
- +1 904-552-1009
- Address
- 3830 Williamsburg Park Blvd # 7
Jacksonville, FL 32257 - Hours
- Monday00:00–23:59Tuesday00:00–23:59Wednesday00:00–23:59Thursday00:00–23:59Friday00:00–23:59Saturday00:00–23:59Sunday00:00–23:59
- Service area
- Jacksonville, FL